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Bias and Inaccuracy in Conversational AI: What Hoteliers Need to Know & By John Smallwood, President Travel Outlook
2025-10-30 17:31:34| Hotel Resource
Bias in AI isnt always intentional, but its always impactful. Algorithms are built and trained by humans, which means they can absorb the same blind spots, cultural assumptions, or skewed data as their creators.
Category:
Hospitality
Booking Holdings Reports Strong Growth Amid AI Integration
2025-10-29 19:52:28| Hotel Resource
Booking Holdings has reported promising early results from its partnership with OpenAI, demonstrating potential growth in AI&driven travel booking. The company also highlighted significant growth in the U.S. and Asia, despite ongoing economic uncertainties.
Category:
Hospitality
Commercial Real Estate's AI Journey: High Adoption, Low Achievement
2025-10-29 19:40:03| Hotel Resource
Artificial intelligence (AI) is rapidly being adopted in the commercial real estate sector, with 88% of investors and landlords piloting AI projects. However, only 5% of these companies have achieved all their AI goals, highlighting a significant gap between adoption and successful implementation.
Category:
Hospitality
Concord Hospitality Acquires Courtyard by Marriott Wayne Fairfield in New Jersey
2025-10-29 19:34:04| Hotel Resource
JLL's Hotels & Hospitality Group has completed the sale and financing of the Courtyard by Marriott Wayne Fairfield, a 122&room hotel located 20 miles from New York City.
Category:
Hospitality
Hotel Industry Shifts Focus: Renovation Over New Builds Amid Economic Challenges
2025-10-29 19:27:56| Hotel Resource
Hotel industry leaders are shifting focus to renovating and repositioning existing properties to enhance value and drive revenue. This strategic pivot is driven by high financing costs, labor shortages, and a muted outlook for supply growth, prompting hoteliers to explore creative solutions, such as adaptive reuse and mixed&use developments.
Category:
Hospitality
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